OCTOBER - NOVEMBER 2025AUTO BUSINESS OUTLOOK 6The Canadian automotive industry is changing fast, and with it, customer expectations around vehicle ownership and protection are evolving too. Warranty protection is a measure of trust between manufacturers, dealerships, and drivers. Businesses are recognizing that reliable warranty support protects assets and strengthens long-term customer relationships.Across the country, leading warranty service providers are setting new benchmarks in coverage and care. Their focus is shifting from traditional repair reimbursements to proactive support that keeps vehicles on the road and customers confident. Many are using digital tools to simplify claims, offer real-time updates, and predict maintenance needs before they become costly issues. This blend of technology and service is helping dealerships and fleet operators reduce downtime and enhance operational efficiency.The move toward electric and hybrid vehicles has added another layer of responsibility. Top warranty companies are now extending protection to batteries, charging systems, and advanced vehicle electronics. These changes illustrate a deeper understanding of where the market is heading and a commitment to helping businesses transition smoothly into the new era of mobility.What truly sets the best providers apart, however, is their human approach. Transparent communication, flexible plans, and responsive service teams are becoming the true differentiators in a crowded field. In this edition, we highlight how leading automotive warranty protection providers are driving change across the industry through innovation, integrity, and customer focus. Their commitment to reliability and responsive service continues to raise the bar for excellence in Canada's mobility sector.We also present insights from expert CXOs like Reynaldo Gonzalez, Principal, Cybersecurity Architect at Cummins Inc. and Dan Lovekamp, Director of Training at Auffenberg Dealer Group, who offer their opinions on the currently used business practices. We hope that the valuable insights from industry leaders and the solutions and services featured in this edition will help you make informed decisions for your business.Let us know your thoughts.Where Reliability Meets Road PerformanceCopyright © 2025 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Editorial StaffClaire Jonathan David CarterOlivia HarperAaron Pierce Ava GarciaMia WilliamsVisualizersManaging EditorMaryann Collins*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffOCTOBER - NOVEMBER 2025, Volume - 10, Issue - 07 (ISSN 2837-3545)Published by ValleyMedia, Inc.To subscribe to Auto Business OutlookVisit www.autobusinessoutlook.com Email:sales@autobusinessoutlook.comeditor@autobusinessoutlook.commarketing@autobusinessoutlook.comEDITORIALMaryann CollinsManaging Editoreditor@autobusinessoutlook.comAsher BlakeHenry Smith
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